A smart SAAS system allowing the insurer's or broker's representatives to turn customer's incoming calls into video sessions and to see the customer's location on a map if required with no need to install any app by the customer nor any software by the insurer.
It also allows the insurer's customers to pre-schedule video meetings with relevant representatives.
The system supports the management of all historical records and it completely retains user privacy.
Main use-cases:
- Claims - turn any "Damage report" call into a video session for better initial
damage estimation and documentation - UW process - use the system instead of sending an expert to evaluate a property
- Health & Travel insurance - allow doctors to have video sessions with patients with no app involved
- Up-sales - use video sessions with customers for better up-sales results